All of our clients have their own needs, many of which change over time. We go to great lengths to listen to their requirements and jointly agree what is important to each of them so that we can create support plans that are individually tailored to meet their needs.
Importantly, the care we provide allows our clients to maintain their independence and dignity in their own home without the need for residential care. Encounter Group (Encounter-Live-In- Care Specialists) carers lives with you in your own home so that you have round the clock support how and when you need it. Having a carer with you is an excellent, cost effective alternative to a care home or other residential accommodation.
Carers are matched with clients, where we select profiles of our carers according to their experience in specialism, these profiles are then send to the client for them to review and decide who they would like to be their carer.
This plan takes into account the client’s needs, routine, personality, social preferences, medical needs and favourite activities. We simply make home life easier, safer and more enjoyable. We aim to provide a personalised Live-in care to suit the needs, wishes and desired outcome of the client and their family.
Vetting and training
Before being assigned to care you, all of our carers have received a high level of training, going above and beyond the basics of what they need to provide good care. Our carers have also passed an enhanced DBS (Police) check (Formally known as CRB) and have also been fully interviewed and vetted by us.
We have a qualified nurse who will assess and finish off specific training for care workers within your home, ensuring a smooth transition into using our care service for the first time.
Two of the main concerns we hear from new and potential customers are 1 cost and 2 standards of care. We have listened to both of these concerns and are happy to say that we provide the best value for money live in care service across the board as well as provide standard and practical/modern day training that is matched to the individual needs of the client.
We aim to give you the best of both worlds. Whatever your care requirements, we will have a care service to cater for your needs. Contact us for a chat and to find out more (without obligation).